SweetNight Return Policy

Name: SWEET NIGHT TECHNOLOGY INC.
Address: 300 Delaware Ave 210 2207, Wilmington, DE, 19801, US
Telephone: +1 857.305.6091
Price range: $$

Thank you for choosing SweetNight!

We offer a 100-day full refund policy for you, if you are not satisfied with the product, you could return it for free to get your money back within 100 days of acceptance of the product(s). If you would like to return any of the product(s), please contact our Customer Support that would gladly assist you to help smoothen the exchange/return proccess.

Our sleep specialists are working 'round the clock to ensure you will have the highest quality rest we could offer.

All of the SweetNight mattresses come with 10-years warranty, SweetNight topper support 5-years warranty and 3-year warranties are offered with any of SweetNight's pillows.

0% APR MATTRESSES FINANCING ON SWEETNIGHT

We have teamed up with Affirm , a split payments service that allows you to pay for your mattress in a box over time. Pay for it comfortably over the course of 8 weeks with zero interest for any purchase you make, and no additional fees

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RETURN OF THE RULES

The mattresses rules：

We offer a 100-day full refund policy for you, if you are not satisfied with the product, you could return it for free to get your money back within 100 days of acceptance of the product(s). If you would like to return any of the product(s), please contact our Customer Support they would gladly assist you to help smoothen the exchange/return proccess. All of our SweetNight mattresses come with 10-years warranty.

Bedding & bed frames rules：

We offer a 30-day trial period for you, which means you can return it and get a full refund within 30 days (From the date you receive it).
SweetNight topper supports 5-years warranty and 3-years warranty are offered with any of SweetNight's pillows.

Eye-tech mask rules：

We offer a 30-day trial period for you, which means you can return it and get a full refund within 30 days (From the date you receive it). We also offer a free 1-year warranty!

Rules for Mattresses：

We offer a 100-day full refund policy for you, if you are not satisfied with the product, you could return it for free to get your money back within 100 days of acceptance of the product(s). If you would like to return any of the product(s), please contact our Customer Support they would gladly assist you to help smoothen the exchange/return proccess.
All of our SweetNight mattresses come with 10-years warranty.

Rules for Bedding & Bed Frames：

We offer a 30-day trial period for you, which means you can return it and get a full refund within 30 days (From the date you receive it).

SweetNight topper supports 5-years warranty and 3-years warranty are offered with any of SweetNight's pillows.

Rules for Eye-Tech Mask:

We offer a 30-day trial period for you, which means you can return it and get a full refund within 30 days (From the date you receive it).

We also offer a free 1-year warranty!

THE RETURN PROCESS

STEP 1

Check your SweetNight product

contact our customer service to request a return or refund：

Email：
tel:
Facebook:

support@sweetnight.com
+1 857.305.6091
https://www.facebook.com/
messages/t/1951770268368042

STEP 2

Prepare the proof of purchase and reason of return

After the order and product confirmation, we will arrange express delivery to pick up or notify you to donate the product.

STEP 3

Return and take your money back

We’ll process a full refund once we receive them back at our facility. Refunds will be credited back to your account within 1-2 days, depending on the bank and credit card organization.

The return process

1. Check your SweetNight Product

Contact our Customer Service via email or website Live Chat to request a return or refund.

2. Prepare the proof of purchase and the reason of return

After the order and product confirmation, we will arrange express delivery to pick up or notify you to donate the product.

3. Return and take your money back

We’ll process a full refund once we receive them back at our facility. Refunds will be credited back to your account within 1-2 days, depending on the bank and credit card organization.

The return process

1. Check your SweetNight Product

Contact our Customer Service to request a return or refund：

Email：support@sweetnight.com
Phone: +1 857.305.6091
Messenger：https://www.facebook.com/messages/t/1951770268368042

2. Prepare the proof of purchase and reason of return

After the order and product confirmation, we will arrange express delivery to pick up or notify you to donate the product.

3. Return and take your money back

We’ll process a full refund once we receive them back at our facility. Refunds will be credited back to your account within 1-2 days, depending on the bank and credit card organization.

Having trouble with your return?

Our sleep experts will be happy to help! Contact us

DO YOU HAVE ANY OTHER QUESTIONS?

CONTACT US